Delivery & Returns Policy
At DeerGrip, we are committed to ensuring that your order is delivered to you as quickly and efficiently as possible. We take great care in processing and shipping each order to ensure that you receive your purchase in excellent condition and within the expected timeframe. Below are the details of our delivery policy:
Processing Time: Orders are typically processed within 1-2 business days from the time of placement. During peak seasons, processing may take slightly longer, but we always strive to fulfill your order as quickly as possible.
Shipping Methods & Delivery Times: We offer a range of shipping options to meet your needs. Standard delivery typically takes 3-7 business days, while expedited delivery ensures that your package arrives within 1-3 business days. Delivery times may vary depending on your location and the efficiency of the shipping carrier.
Shipping Costs: Shipping costs are calculated at checkout based on your location, the size and weight of your order, and the selected shipping method. We aim to provide competitive shipping rates while ensuring reliable delivery.
Order Tracking: Once your order has been shipped, you will receive a tracking number via email. This allows you to monitor the progress of your package and stay informed about its estimated arrival time.
Delivery Issues: If your order is delayed, lost, or arrives damaged, please contact our support team immediately. We will work diligently to resolve the issue, whether that means replacing the item, issuing a refund, or coordinating with the shipping carrier.
Returns & Guarantee
We stand behind our product. If there is a defect or problem with your glove upon delivery, we’ll replace it or offer a full refund.